Custom Design Process

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The process usually starts one of two ways- either with the center stone or the ring design first. Before we dive too deep into design, I usually like to start with the center stone search as it can really dictate the design. That said, it’s good to have an overall idea of what we think the final product will look like so that we are searching for the right stone! Based on your parameters, I will search for good candidates and let you know what I find. I am able to get 2-3 stones in at a time for a quality inspection. Once I get stones in, I am able to hold on to them for about 5 days before I have to send them back. In that time, we will set up an appointment for you to come in and see them or be in touch via email with plenty of pictures and videos so that you can see the stones. At this time, we will also have a conversation about the ring design and I will work on getting a quote for you. If the price sounds good and is within your budget, I ask for a 50% deposit. This allows me to reserve your stone for you and begin production. Once I receive your deposit, I will email you renderings of your ring design. Two free revisions are included and will tweak the design until it is just right. After the initial two revisions, there is a fee for revising, but it is usually best to go back to the drawing board if we are not on the same page design-wise It usually does not get to that point. From that point, it will take about 4 weeks until your piece is completed. Your balance is due upon completion.

18820 Soledad Canyon Rd.
Santa Clarita, CA 91351

+1 661-299-6765

There are NO refunds or Exchanges on ANY custom orders – All Sales Final for custom orders.