What warranties do you offer?
Our warranty policy covers all of the jewelry purchased from Dominique’s Jewelry. This warranty covers all manufacturer defects in material or workmanship but does not cover neglect and abuse, natural wear and tear or stone loss (this gets covered by your insurance).
Warranty exceptions and exclusions:
1. Any damage to jewelry caused by neglect, abuse or natural wear and tear. Damage, such as being hit or knocked, is easily detectable under magnification. For example, if a ring wears thin or prongs wear out due to neglect or natural wear and tear, the warranty is considered void. Additionally, if a ring becomes out of round and thus causes stones to fall out, this could be due to damage to the bottom of the ring when being worn.
2. Any jewelry that has been repaired by another jeweler. We cannot be held responsible for merchandise that has been worked on by another jeweler.
3. Damage to your center stone. While diamond is the hardest mineral on earth, it is still subject to breaking or chipping. All other stones that are lower on the hardness scale are subject to damage from regular wear. Please be aware of this when choosing your center stone.
Dominique’s Jewelry reserves the right to reject any returns that do not comply with the conditions stated above.
Do you offer appraisals or insurance?
We offer appraisals for insurance purposes for $95.00-120.00 per piece. We do not offer insurance programs, but are happy to make recommendations on how to get your jewelry properly insured.
18820 Soledad Canyon Rd.
Santa Clarita, CA 91351